1. Introduction
We aim to provide high-quality business consulting services. This policy explains the circumstances under which refunds may be issued.
2. Refund Eligibility
Refunds are granted only if:
Services have not been delivered as agreed.
There was an error in service provision.
The client submits a valid complaint within 14 days of service completion.
3. Service Cancellation
Clients may cancel services before commencement. Cancellation requests must be submitted in writing.
4. Partial Refunds
If a portion of the service has already been delivered, a partial refund may be considered based on the work completed.
5. Refund Processing Time
Approved refunds will be processed within 14 business days through the original payment method.
6. Non-Refundable Services
Completed consulting services and any personalized reports or digital deliverables are non-refundable.
7. Dispute Resolution
Clients are encouraged to contact our support team to resolve any refund disputes before taking legal action.
8. Contact Information
For refund-related inquiries, reach out to:
Address: 111 Westway, London W12 0RE, UK, United Kingdom
Email: [email protected]
Phone: +44 783 100 1533